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About us Customer satisfaction is our top priority! We value all your questions, feature requests and suggestions.

About our Company

SR Information Technology And Digital Solutions (SRITDS) is a Registered IT Firm located at Kothagudem, Telangana, India., Started In 2016 With A Vision To Cater To The Hosting Needs Of Small, Medium And Large Sized Businesses With A Focus On Digital Entrepreneurs And Web Professionals., Is now one of the leading web hosting companies who offers Cheap And Reliable Web Hosting Services through out the world. Our affordable pricing and valued customer support are a few of the many reasons we have been successful in the web hosting industry.

 

The Location and Network

Our servers are securely collocated in the US and UK. The majority of servers are in Immedion data center (Asheville, NC). We also have a few servers in IceColo data center (UK). This means that all servers are on highly available, flexible and redundant Tier 1 internet access platform. Data centers use multiple internet providers of which at least 2 are fiber based, as well as multiple Tier 1 IP providers. This ensures there is no single-point-of failure.

Some of the key highlights of the network:
  • Burstable bandwidth access
  • Geographically and electronically diverse Tier 1 fiber optic providers
  • 24x7x365 onsite network monitoring
  • Multi-homed network with multiple 1G and 10G connections
  • Border Gateway Protocol (BGP4)
  • Redundant Cisco Routing and Switching
  • Gateway Failover Protection

 

The Staff

We believe that friendly, professional and experienced staff is one of the core elements of a successful hosting business.

SRITDS offers 24/7 Reliable Hosting Support Via Email and Live Chat. . Do you have any issues or questions? Just submit one support ticket, we're here to answer. We have a team of dedicated administrators as well, creating innovative solutions for best server performance and client experience. All staff work together in a friendly and sociable environment. Any issues reported via tickets are handled by Administrators almost instantly.

Server systems are monitored live 24/7, and if needed, actions by our Administrators are taken to ensure the stability for the end user.

If you have any issues which were not resolved by our regular staff members, ask them to forward the ticket to the company CEO. He will provide you with the exceptional support that you deserve.

 

 

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